TERMS AND CONDITIONS
Dear Valued Customer:
Cooper Supply, Inc. truly appreciates your business. With the addition of many new customers, we felt it necessary to send a short review of our terms and policies. Please take time to review the following material as some policies may have changed.
COOPER SUPPLY, INC. WILL NOT ACCEPT RETURNS ON ANY POLYETHYLENE PIPE DUE TO THE LIABILITY DEMANDS PLACED UPON US BY THE INDUSTRY.
Inspection and Limitation on Liability
BUYER/CONTRACTOR will examine the goods upon receipt of each shipment and notify COOPER SUPPLY immediately of any off-specification goods, shortfall in delivery, or non-receipt of goods.
BUYER/CONTRACTOR ASSUMES ALL RISK AND LIABILITY RESULTING FROM USE OF THE GOODS WHETHER USED SINGLY OR IN COMBINATION WITH OTHER GOODS OR PRODUCTS.
Perhaps the following excerpt will assist you and your customer in the purchase of the correct polyethylene pipe for your particular project:
Inspections and test begin before construction. Job site conditions dictate how piping may be installed and what equipment is appropriate for construction. Soil test borings and test excavations may be useful to determine soil bearing stress and whether or not native soils are suitable as back fill materials.
The contractor should carefully inspect contract specifications and plans. It is important that the specifications and plans fit the job. Different piping materials require different construction practices and procedures. These differences should be accurately reflected in the contract documents. Good plans and specifications help protect parties from unnecessary claims and liabilities. Good documents also set minimum installation quality requirements.
Performance Pipe Engineering Manual Book 33
A COOPER SUPPLY, INC. REPRESENTATIVE, MUST INSPECT ITEMS ELIGIBLE (IE.FITTINGS, RISERS OR TRANSITIONS) FOR RETURN. IF ITEM IS DETERMINED TO BE “RESELLABLE” THERE WILL BE A 25% RESTOCKING FEE. BUYER MUST OBTAIN A RETURN MERCHANDISE AUTHORIZATION OR NO CREDIT WILL BE ISSUED. NO RETURNS WILL BE ACCEPTED AFTER 30 DAYS OF INVOICE.
COOPER SUPPLY, INC. TERMS OF SALE ARE NET 10 EOM. ALL PURCHASES MADE IN ONE MONTH ARE DUE IN FULL BY THE 10TH OF THE FOLLOWING MONTH. COOPER SUPPLY, INC. MAY TERMINATE ANY CREDIT AVAILABILITY WITH IN ITS SOLE DISCRETION IF INVOICES ARE NOT PAID WITHIN TERMS. AN ACCOUNT BALANCE THAT IS PAST DUE WILL BE SUBJECT TO A SERVICE CHARGE AS ALLOWED BY LAW AND THE CREDIT MANAGER MAY LIMIT THE AMOUNT OF CREDIT EXTENDED. NO DISCOUNTS ARE OFFERED.
NO RETURNS OR EXHANGES ON SPECIAL ORDER OR NON-STOCK ITEMS.
Cooper Supply, Inc. appreciates the business relationship we share with your company and we look forward to serving you and your company in the future.
Stephanie L. Paul-Groves